Many citizens at risk of marginalization, such as migrants and elderly people, do not have access to digital public services as they do not have the necessary digital skills. The “Digital Marginalization of Vulnerable Groups” project aims to substantially improve the knowledge of the determining factors and issues that prevent citizens at risk of marginalization to succeed in digital literacy, by identifying the best practices and approaches adopted by the partner organizations to tackle the issue.

The main objectives of the project are rooted in shaping a better understanding of the digital marginalization phenomenon, as well as the clear recognition of the practical solutions that can be implemented to deal with it.

The project addresses public employees who deal with welfare and digitalization and public employees who work closely with users, especially the elderly and migrants, in order to offer them the administrative services of public administrations.