Low-skilled adults are a source that can be empowered to enter jobs with higher demands. However, they not only face a higher risk of unemployment, but also a social marginalisation or social exclusion due to deteriorating work and life conditions. QUALIFY aims to revolutionise professional guidance and explore coaching as a tool to support low-skilled unemployed adults. This project will implement a specialised training for guidance practitioners (private/public) to become Career Coaches and provide them with useful complementary ICT tools to support their daily practice, in empowering and up-skilling low-skilled unemployed adults. Guidance practitioners will be trained though a specially tailored coaching programme, while unemployed low skilled adults will be approached in order to foster a positive mind-set and enhance their soft-skills competences which are vital for their employability potential.